FAQs

SIZING

Which size is best for me? +

We have a ‘one size fits most’ system.

How does the sizing work? +

Comes in ONE SIZE ONLY

Recommended for sizes XS, S and M and L

Stretches to fit

Microfiber fabrics offers the feel of cotton with the benefits of advanced FIBER technology

Breathable, hold their shape, dry faster than cotton and retain their colour

Colour: Multicolour Printed

Soft comfort

Shrink and fade resistant

Faster drying than cotton

Compression

UV protection

All items guaranteed authentic

Frequently Asked Questions

Do I have to be a rock star to wear Fiber? +

No you can be any of the following;

Fit, Strong, Curvaceous, Cougar, Nerdy, Yoghurt eating hipsters, Vegan, Vegetarian, Junk Food Junkie, Rock star, Daffy Duck or Donald f*ckin Trump’s toupe. Everybody’s welcome.

Can I buy them in a store? +

Sorry, not just yet, currently available online only. it’s really easy to purchase, just click on your shopping cart, sit back and wait for your leggings to arrive.

Safety & Security

Is shopping on your site safe? +

Totally. Safer then eating sushi in the afternoon. Our site uses SSL, and you can pay via PayPal or card.

Shipping

Do you offer free delivery? +

For you? Anything!

Anywhere in Australia and New Zealand we will ship for free.

Anywhere else in the world, spend over $160 and we will do the same for you.

What shipping options do you offer? +

We use Australia Post and are able to get your goods to you within 5 – 7days (a few more days if you are in the country). Outside of Australia,  alternative shipping options, will be available soon.

Returns

Can I return My Fiber Leggings? +

Did you immediately regret your decision?? Sad face… we hope you don’t need to return your fibers but we do know these things happen. We won’t be offended. If your Fibers are unworn, unwashed and if you’re Australian or New Zealand based, we operate a simple 14 day returns policy starting from the date you received your Fibers. Contact us to arrange your return. Unfortunately we don’t currently offer international returns.

My Fiber leggings don’t fit, can I get a refund? +

Not a problem, we’ll sort this for you. if you’re Australian or New Zealand based, simply contact us within 14 days of receiving them. Unfortunately we don’t currently offer international returns.

Returning sale or discounted items? +

Please note – regrettably we cannot offer exchanges or refunds on SALE or DISCOUNTED items. This applies to both Australian and International orders.

Conditions for Returns & Exchanges +

  1. Products must be returned within 14 days of purchase for domestic orders and 30 days for international orders*.
  2. Original tags must remain attached.
  3. Item(s) must be in original condition, unworn, unsoiled and in original packaging

No items which have make-up marks will be accepted for exchange or return (this includes any tanning marks)

 

Where to send Returns? +

Please send all returns to:

PO Box 105 Glenhuntly

VIC 3163

Privacy

What we do with your info? +

We love to keep in touch with our tribe, but protecting the privacy of our site visitors and customers is even more important.. You can complete your order without creating an account.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

Consent +

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.